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Shipping

Important Notice Regarding USPS Domestic and International Shipping During COVID-19 Pandemic

Please note that due to COVID-19 and employee and transportation availability, delays may occur. Furthermore, USPS tracking on packages is also delayed. If you are experiencing a delay in receiving tracking updates, we recommend you reach out to your local mail carrier to see if your package is being held there or if you're able to get further tracking updates.

Domestic Shipping

All orders will be processed and shipped within 1-2 business days from our fulfilment warehouse in Redmond, WA. Customer will be sent a tracking number once order ships. Orders generally take 2-5 business days from ship date until delivery. 

Please note that once a package tracks as 'Delivered', Huggalugs will not be held responsible for replacing if stolen, missing or accidentally shipped to an old or invalid address provided by the customer. Please check with your local post office if you believe your package has been lost or stolen.

International Shipping

All orders will be processed and shipped within 1-2 business days from our fulfilment warehouse in Redmond, WA. Customer will be sent a tracking number at the time of purchase. 

The buyer is responsible for any import or custom fees that may apply. Huggalugs will not refund any orders that are refused or returned to sender. Please note that once a package tracks as 'Delivered', Huggalugs will not be held responsible for replacing if stolen, missing or accidentally shipped to an old or invalid address provided by the customer. 

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